Since 1998, I've been helping individuals, organizations, and businesses achieve their goals online. In that time three key principles have risen to the top of how I approach and treat those I'm helping.
The first principle is when someone helps you with your website or some other tech they should do it in a way that leaves you with the ability to continue to use it to the degree that you wish to. Too often I've been approached by people who paid someone to do something and then abandoned them to it - they couldn't use it - and left them with frustration in their life instead of satisfaction.
The second principle is the things that you don't want to do should be handled confidently, reliably, and in a trustworthy way by the person you've paid to handle them. When you hire someone to do something they should be an asset that makes your life simpler, not more complicated.
The third principle is your value as a human being is not determined by your knowledge of, or your ability in technology. Technology is a means to accomplish some of your life goals. It is not a measure of your life's worth. Those three principles are hallmarks I strive for when I help others with their web goals, projects and technology.