In this video, we tackle the "RuntimeException: Could not send sites statistics to remote server: Invalid data error" that seems to randomly appear in the admin area of Joomla. We'll dive into the root cause of this pesky and distracting error and provide a step-by-step guide on how to prevent it from disrupting your site.
Whether you're a Joomla beginner or an experienced user, this tutorial will help you keep the admin area of your Joomla site running smoothly.
00:00 – Introduction & Error Overview
00:31 – Understanding the RuntimeException Error
01:07 – Why This Error Happens in Joomla?
01:45 – Locating the Joomla Statistics Plugin
02:16 – Disabling the Plugin to Fix the Error
Summary
- Introduction to the Error – The error is random and difficult to reproduce, but there’s a fix.
- Sponsored by MySites.Guru – Tim Davis promotes MySites.Guru for Joomla site audits.
- Welcome & Maintenance Monday – Tim introduces himself and the Maintenance Monday #31 episode, discussing Joomla site maintenance.
- Offering Joomla Services – He offers short-term and long-term Joomla assistance via email.
- Client’s Reported Error – A client’s site shows the error: "Runtime Exception: Could not send site statistics to remote server – Invalid Data."
- Cause of the Issue – The error occurs when Joomla fails to send anonymous stats due to connection issues with the remote server.
- Navigating to Plugin Settings – Go to System Plugins in Joomla’s backend and search for "stat."
- Identifying the Plugin – Locate System - Joomla Statistics and review its settings.
- Fixing the Issue – To prevent the error, disable the Joomla Statistics plugin.
- Closing & Subscription Reminder – Tim encourages viewers to subscribe and enjoy their Joomla sites.
Please send any feedback or bug reports or queries to;
Contact Tim Davis ►
Joomla Training Cohort ► https://cybersalt.com/jtc
Add comment