Troubleshooting a Pain in the . . . Problem

Written by: Tim Davis Created: 24 January 2024

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One of my client's site has had an unknown "Pain in the [you know what] problem" the last couple of days. During this live stream I am going to give it one more try to see what is going on and then I will probably end up beginning the process of migrating the site from Joomla 3 to Joomla 4.

- Video title: "(1) Troubleshooting a Pain in the . . . Problem - 👀 WMW 237 - YouTube"
- Host: Tim Davis, a Juma fan, on Juma Tutorials YouTube channel
- Sponsored by my sites.guru for Juma site audit
- Tim's experience with liquid web hosting, troubleshooting site issues
- Mentioned a race car picture from 20 years ago, sponsorship for cybersalt.org
- Describes client's site issue - homepage not loading, subpages sometimes work
- Contacted hosting (liquid web), mentioned their growing support challenges
- Shows server processes in hosting control panel, suspects an attack
- Attempts to troubleshoot by killing user processes for the site
- Talks about his racing experience and the site's downtime as a triage situation
- Shifts focus to template and module issues, tries changing the default template
- Demonstrates troubleshooting steps in the Joomla backend, mentions checking-in modules
- Identifies a potential issue with the "simple RSS feed reader by Joomla Works" extension
- Unpublishes modules related to RSS feeds, successfully brings up the homepage
- Discusses the possibility of a problematic feed within the extension
- Checks for extension updates and contemplates potential server changes
- Plans to investigate individual feeds to identify the problematic one
- Demonstrates uploading a potential extension update to rule out version issues